Medical Equipment FAQs

Your insurance will cover the cost of your medical equipment in most cases. We have contracts with Florida Medicaid, Health First Health Plans, Aetna, Medicare, and Tricare. We also accept cash, checks, and major credit cards.

If you have questions regarding insurance carriers or payment options, please contact our customer service department:
Call us: 321.434.3400 (toll free 877.713.1400)
Email us: MedicalEquipment@HF.org

We’ve got you covered. We are on call 24 hours a day, 7 days a week. Call us anytime at 321.434.3400 (toll free 877.713.1400).

We can send a trained associate to your home to fix your equipment or give you a replacement. Our repairs are made in-house to make sure your equipment is maintained at the highest standards.

If your equipment requires maintenance, we will deliver a loaner to you as soon as possible.

You can call us at 321.434.3400 (toll free 877.713.1400) for instructions or to request a visit to your home for further assistance.

Planning is everything in the event of a hurricane. Have a plan for you and your family to make sure you will be safe and comfortable. 

We contact all of our patients on oxygen at the first sign of a hurricane to make sure you have accommodations for additional oxygen. We also deliver emergency backup oxygen on request if there is a high possibility of losing power for an extended period of time during a storm. 

Brevard County Emergency Management suggests having sufficient food, water, medicine, and other necessary supplies to last at least three days.