Health insurance at your fingertips

MyChart member portal

Health First Health Plans MyChart is a secure online member portal and app that lets you easily access and manage your health insurance benefits.
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Woman on cell phone using MyChart

Health First Health Plans MyChart is a secure online member portal and app that lets you easily access and manage your health insurance benefits. 

MyChart Logo



The member portal is different than a patient portal you may have already set up. To download the app, select the corresponding button below and follow the prompts on your mobile device.

Apple download button Google Play App Download Button

 


 

FEATURES

 

Billing & Payments.

  • Access premium account balance.
  • Make premium payments.
  • Set up or edit autopay for monthly premiums.
  • Enroll in paperless billing for monthly premiums.

  • Request Social Security withholding or Railroad Retirement Board withholding.

     

Documents & Records.

  • Access member resources, including the Learning Library and MyChart video tutorials.
  • Request a physical copy of the 2026 ID card.
  • Request and view paperless Explanation of Benefits (EOBs).
  • Review benefits information.
  • View authorizations and claims.
  • Set communication preferences.
  • Access a child or family member's record by proxy (with permission).

Costs & Coverage.

  • Review out-of-pocket expenses (copays and coinsurance).
  • Get cost estimates for upcoming care - (Coming soon).

  • Submit reimbursement requests.

     

Support & Resources.

  • Message customer service.
  • Search the Provider Directory.

 

 

Getting started and managing your account.

Sign-up can be completed through the website or mobile app. If an activation code is provided, follow the instructions included with the code.

On the MyChart website, visitmychart.myhfhp.org:

  • Select “Sign up.”

     

  • Enter the required personal information, select “next” and follow the prompts.

Download the MyChart mobile app by searching "MyChart" in the Apple App Store (iOS) or Google Play Store (Android).

  • Select “Add organization.”
  • Search for “Health First Health Plans.”
  • Tap the result and select "Add selected organizations."
  • Select "Sign up."
  • Enter the required personal information, select "next," and follow the prompts.

Additional features for iOS devices:
MyChart can also be paired with Apple Watch™ to:

  • Receive alerts for new information.
  • Read secure messages.

Linking other participating medical offices within MyChart lets you switch between health insurance and clinical information without logging in again. This process only has to be completed once. 

How to link your accounts: 

  • Log in to your account.
  • Select the menu icon (three lines).
  • Under "Sharing," select "Link My Accounts."
  • Enter the organization name, city, or state.
  • Select the correct organization from the list.
  • Select "Link Account" to complete the process.

You can view accounts that have already been linked within your MyChart portal. These will only appear after the linking process has been completed.

  • Log in to your account.
  • Scroll down to "Switch organizations."
  • Select the organization of your choice to access that specific account and log in.

No, they are not the same. Even if you have a MyChart patient portal account, you still need to create a MyChart member account. A patient account will include provider and medical visit information, while the member account will include health insurance plan information.

Health Plans is an HMO plan with a Medicare contract. Enrollment in Health First Health Plans depends on contract renewal. Health First Commercial Plans, Inc. is doing business under the name of Health First Health Plans. Health First Health Plans does not discriminate on the basis of race, color, national origin, disability, age, sex, gender identity, sexual orientation, or health status in the administration of the plan, including enrollment and benefit determinations. 

Last updated: 05/01/2026